VisiMetrix provides operators with new ways to monitor and analyse network performance. It can extract data from multi-vendor systems, predict trends, identify problems, assess customer impact and facilitate early intervention.

Enabling AIOps in the service organisation

This is a product of our visual analytics software expertise, machine learning models and extensive domain knowledge. It is also a result of close collaborations with leading telecom carriers. Our promise of minimum complexity with maximum efficiency has led to partnerships with leaders including Three, eir and Vodafone.

VisiMetrix provides Three Ireland with the intelligence to monitor and proactively respond to service related issues within the network, often before these issues can impact customers. Its powerful alerting, network visualisations and dynamic thresholding abilities can highlight inter-dependencies and hotspots quickly, clearly and directly to network operations teams.

John McGrane
Head of Access and Transmission Networks, Three Ireland

The overriding strategic impact of VisiMetrix has been to allow us to effectively share our network data by breaking traditional boundaries, making real-time and historic data easily accessible across the organisation for monitoring and analytics.

Declan Malone
Head of Mobile Data and Messaging, eir

Tomorrow’s NOC today

We worked closely with network operators over several years to research and design software for the next generation of NOCs. The result is VisiMetrix, a purpose-built solution that improves the user experience and unlocks the potential of your organisation. It can combine and leverage valuable data assets that were previously consigned to vertical silos.

  1. 1

    Data science led insights

    VisiMetrix models your data to highlight trends and warn you about statistical anomalies. It uses advanced analytics to learn seasonal patterns and enable dynamic thresholds.

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  2. 2

    Better visibility

    Get real-time visibility of network health. Accessible service dashboards provide a unique, customer-centric view of SLAs and track changes that could impact your service performance.

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  3. 3

    UX excellence

    Create custom user dashboards with an intuitive, feature rich portal. It’s easy to use, flexible and it aggregates data from multiple services to provide a better customer experience. VisiMetrix is designed to anticipate your needs and deliver a quality user experience.

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  4. 4

    Easy integration

    Collate data from multiple vendors or diverse technologies including probes, element managers, cells, links, routers and other network devices. The VisiMetrix plug-in architecture delivers out-of-the-box support for leading network nodes.

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The four pillars of our AIOps enabled NOC

Visimetrix collects data from across the network, which is enriched with other data sources to provide additional context and intelligence. This information is qualified, processed and analysed by our analytics framework and displayed in intuitive dashboards that let you monitor and report upon your network performance.

A best in class solution

VisiMetrix was named emerging product of the year at the Analytics Institute Fellowship & Industry Awards, recognising the way it transforms data and visual analytics among telecom service providers. The award highlighted our use of advanced data analytics technologies to augment, improve, or automate human decision-making to deliver better business and customer outcomes.

The Fellowship & Industry Awards picture

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