Schedule a personal demo and learn how VisiMetrix can help you visualise your complex and diverse data effectively for the purpose of monitoring, early intervention, customer service impact analysis and trending.
About the demo
During the demo you’ll learn how VisiMetrix has helped leading Communication Service Providers to implement end-to-end monitoring of network service performance by unifying data from disparate systems for the purposes of KPI and SLA monitoring, early intervention, customer service impact analysis and trending.
Removing complexity: VisiMetrix enables you to view and monitor complex data sets. We can show you how to strike the balance between displaying the most granular level of data required and at the same time presenting the most important and relevant information at a glance. This creates an accessible tool that drives user adoption across the business.
Context-awareness: How to add context to metrics and KPIs (e.g. through the inclusion of service level information) so that they are presented to users through dashboards, wallboards and tailored visualisations for their unique functions, from CxO to Care Agent.
Data unification: How to unify data from disparate systems for end-to-end monitoring of network service performance.
Selecting the right format: How KPIs can be visualised in a variety of formats including geographic map views to ensure that information is displayed in a highly visual and intuitive format.
Best practices in modelling and displaying information required for monitoring, early intervention, customer service impact analysis and trending.
Our experts will also provide an overview of how Sonalake’s expertise in Visual Analytics Software has been combined with our domain expertise in telecommunications to successfully deliver VisiMetrix to Operators such as Three and openeir with maximum efficiency.
The demo will be a great opportunity to learn from our work in the areas of Data Visualisation projects globally with clients including Vodafone, Teliasonera, eir and Three.
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Niall HalpennyMANAGING DIRECTOR – TELECOM
Niall SissonSenior Consultant & Program Manager