Visual Analytics

Visual Analytics

Enabling user-friendly interactive visualisation and analysis of big complex data-streams to monitor performance, drive operational efficiency, generate insights and make well‑informed business decisions.

Data Analytics – Visualised

At Sonalake we work with clients to build data platforms and applications across a range of analytics and visualisation domains. We develop and implement analytics, reporting, dashboarding, monitoring and performance management functionality, for use within enterprise organisations and also embedded within software vendor client solutions.

  • Our enterprise clients are focused on understanding the value that Analytics and BI related software will bring to their business. They seek to analyse how their underlying data can be translated to provide insights, and democratised to provide access across user groups in the most relevant context.

  • Our software vendor clients are mostly focused on the technology selection and development challenge in selecting the right commercial or opensource technologies to add value to their products, showcasing benefits through effective UX design and business intelligence features.

While sharing many common facets, almost every requirement for data analytics and intelligence is unique. We use our experience to guide the business analyses to the source and potential of the most valuable data, use cases and user journeys, mapping out the requirement to inform the technical solution.

With the requirement shaped to a sufficiently detailed extent, our ongoing research of open source and commercial software allows us to select the best tools for the job, spanning technology, operational and commercial inputs.

These themes are central to Sonalake’s Visual Analytics practise:

  • We understand data and how to collect, store and analyse downstream systems.
  • We create excellent data visualisation interfaces
  • We have a deep level of expertise in business intelligence and data visualisation software; identifying, integrating, analyzing and presenting information to empower our clients’ organisations
  • We invest in researching existing commercial and cutting edge open source solutions and components, validating their application to different business and technical scenarios.

Our track record of project delivery is excellent, ranging from big data modular platform architectures, to visualisation, business intelligence and machine learning techniques.

Network Data Visualistion

for communication service providers

Maintaining a healthy telecoms estate with happy customers and a high availability of services requires constant monitoring. Service providers face the challenge of analysing vast volumes of data in real-time in order to relate network performance to service impact and customer experience.

With multiple underlying diverse technologies and complex organisation structures, it can be difficult to achieve.

VisiMetrix was designed to address this problem. It is a domain specialised solution for end-to-end monitoring of network service performance, unifying data from disparate systems for the purposes of KPI monitoring, early intervention, customer impact analysis and trending.

As a user-oriented solution, VisiMetrix is optimised to capture and enrich metrics and KPIs, adding context so that they are presented to users through dashboards, wallboards and tailored visualisations for their unique functions, from CxO to Care Agent.

Powerful thresholding and alerting features combined with excellent UX design ensure that relevant information is presented clearly and in a timely manner, enabling real-time visibility of network data, service characteristics and quality measurements in multiple combinations across all major network technologies.

A key enabler within VisiMetrix is a self‑service feature that strikes the balance between flexibility and ease‑of‑use. Removing complexity from the interface has been central to creating an accessible tool that drives user adoption across the business.

The overriding strategic impact of VisiMetrix has been in democratising our network data by breaking traditional boundaries, consolidating silos and making real-time and historical data accessible across the organisation for monitoring and analytics.

Ease of Integration

The ability to collect data from multiple and diverse technologies is at the core of VisiMetrix. Our domain expertise in telecoms coupled with our use of cutting edge polling and data collection engines ensures out-of-the-box support for integrating typical network node types and a plug-in architecture for new data sources as they arise.

Flexible Presentation Layer with User Defined Views

VisiMetrix is delivered through a feature rich portal framework to easily create and customise user-facing dashboards. The power of VisiMetrix lies in its ability to create custom dashboards for each user’s unique needs. Traditionally, dashboard views were built per technology or per node but VisiMetrix supports a more sophisticated approach where Aggregated or Service specific views are presented. Typically these views combine and link data across multiple nodes and services in a more holistic fashion.

KPI Monitoring Capabilities

In addition to providing bespoke dashboard views, VisiMetrix brings advanced thresholding and KPI management features. KPIs are colour coded and displayed in a visually appealing fashion. KPIs can be visualised in a variety of formats including geographic map views to ensure that information is displayed in a highly visual and intuitive format.

Efficient IT Architecture

VisiMetrix combines the latest internet and open source technologies at a fraction of the cost of traditional proprietary network management solutions, facilitating the smallest to the largest deployments. VisiMetrix is deployed in both self-managed and network-sharing environments, and is available either on-premise or as a cloud service.

Sonalake Service

The delivery of successful Business Intelligence and Visual Analytics projects in technology-driven industries such as telecoms involves a multifaceted skills base. Aside from the software, a detailed understanding of the underlying data combined with a working knowledge of the end user community and their requirements is required. Implementing the right solution includes determining which questions to ask, identifying, accessing and processing the appropriate data and selecting effective visual encodings to map data values to graphical features.

Sonalake’s expertise in Visual Analytics Software has been combined with our domain expertise in telecommunications to successfully deliver VisiMetrix to Operators such as Three and openeir with minimum complexity and maximum efficiency. Contact us to see how we can help you visualise your network performance.

Personal demo

Sonalake’s expertise in Visual Analytics Software has been combined with our domain expertise in telecommunications to successfully deliver VisiMetrix to Operators such as Three and openeir with minimum complexity and maximum efficiency. Contact us to see how we can help you visualise your network performance.

Schedule personal demo