Corporate Customer Engagement briefing paper

Corporate and Enterprise customers are demanding more from their Communication Service Providers, presenting an opportunity for corporate sales and marketing staff to reinvent how they engage with these high value accounts.

The following briefing paper describes an approach to enable an advanced level of customer engagement – using Smartphone apps and innovative online portals across network quality, self care and billing.

Advanced Corporate Customer Engagement – An Integrated Approach

February 9th, 2012|