Eir operates 3G/4G and 5G mobile networks in Ireland.
This solution was on a critical path to facilitate Meteor to launch the first 4G network in Ireland and was delivered in record time against an aggressive timeline requirement. Compared to the incumbent system, the product significantly increased customer satisfaction and reduced call resolution times to customer care by enabling intuitive and easy access to subscriber provisioning data. Meteor has continued to evolve the solution to improve business processes within its customer care organization.