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Software Partnering Account Manager

Software Partnering Account Manager

POZNAN

Who are we looking for?

Sonalake is seeking to recruit a Software Partnering Account Manager who wants to work in the fast-paced business of technology and is passionate about optimising customer experience and relationships. As a member of our management team, you want to combine your technology industry background with your broader commercial, people engagement and project management skills.

What you will do:

  • Build strong multi-tier client relationships to maintain existing business and develop new opportunities
  • Coordinate cross-functional initiatives and projects, from sales to delivery, representing customer interests and needs
  • Generate and deliver quality output across all communications
  • Exercise business control over responsible accounts, monitoring client experience, internal delivery, contract and project fulfilment efficiency
  • Proactively contribute to internal business process and culture development, employing our values of efficient knowledge sharing, open communications and feedback, teamwork, mentoring and coaching
  • Contribute to strategic development of Sonalake’s solution-market offerings and new innovations

Requirements

  • Excellent communication, social interaction and interpersonal skills
  • At least 2 years experience as a Customer Account Manager in IT area
  • Excellent written and spoken English
  • Customer focus, empathy, facilitation and stakeholder management
  • Ability to assimilate, summarise and present complex business, technical and people information
  • Cross functional team leadership, project management & organisational skills
  • Commercial, negotiation and contract management abilities, with attention to detail
  • Competent level of knowledge across the business of software
  • Creative and innovative thinking
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  • Location: Poznan

  • Work hours: 8h / day

  • Remote possible: Yes

  • Seniority: 2+ years

  • Work methodology: Agile